Entering a Prize Draw

Why do entrants need to register?

Registering for VIPrize makes it easier for you to use the site in the future. Once entered, your details will be securely stored. When signed in, you can view your profile at any time to track the draws that you have entered or edit any of your account details. Our Newsletter will keep you up-to-date with draws that might interest you, and other news. There is an option for you to opt out of this if you do not want to receive it.

How can users donate?

All major credit and debit cards are accepted. We offer PayPal, credit card, SEPA account debits as well as bank transfers.

In case you just want to donate without entering the draw, just donate in the field „Individual donation“ and you will not participate in the draw, but still support the charity project.

Is payment secure on the VIPrize Website?

We provide a 100% secure, robust and reliable payment processing service. In addition to the direct integration of PayPal Express Checkout, we are also collaborating with micropayment as our payment provider. Micropayment has instructed independent auditors to regularily check and certify the data security by audits and PEN-Tests. The IT-infrastructure and the complete application level of micropayment are certified by PCI-DSS Level 1.

Are there age restrictions for entrants?

Yes. Age restrictions will vary between 13+, 16+ and 18 depending on the nature of the particular Prize Draw. An adult guardian must accompany any winner under the age of 18 to the prize experience. Please also see point 4.1. in our Terms and Conditions.

How do winners know if they have won a prize?

Winners will be notified by e-mail shortly after the campaign closes. They must then accept the prize by the deadline indicated in the e-mail in order to be named the winner.

The Prize Draw

How is the winner chosen?

The winner will be selected by our Random Number Generator software once the draw has ended.

What is the probability of winning?

The probability of winning a Prize Draw can differ depending on how many people enter a particular Prize Draw. Each entry is equivalent to one chance of winning, and so the probability of winning a Prize Draw will be one divided by the number of entries sold and distributed for that particular Prize Draw. For example, if there are 100 entries sold and distributed for a particular Prize Draw, each entry has a 1 in 100 chance of winning. If you obtain multiple entries then your chances of winning increase. However, there will be a maximum number of entries per participant per campaign.

How many people win each prize experience?

This depends on the experience, and each campaign page will specify this. Usually there is just one winner, but in some cases there are multiple winners. The winner(s) will usually be allowed to bring at least one guest. The details and many other topics are explained clearly on the respective campaign page in the official rules.

Is travel and accommodation included in the VIPrize experience?

This depends on the experience. Please check the campaign page of the specific Draw you are interested in.

How much of the draw revenue goes to the charity?

In order to cover some of our operating costs and to further develop our platform, VIPrize takes a standard fee of 20% of the net proceeds for each Draw (e.g. after transaction costs have been deducted). The chosen Charity will receive 80% of the net proceeds.

What services are provided by VIPrize?

VIPrize is a full-service platform and manages all aspects of the Draw process, from the prize development to prize fulfilment onsite. Our many services include marketing and PR, graphic design, video production, credit and debit card payment options, legal services and accounting, and customer service.

Can I receive a donation receipt?

Unfortunetaly, we cannot issue a donation receipt as VIPrize is a technical platform, which enables Charity Organisations to generate donations, and not a non-profit organization.

Can I donate without receiving entries?

Yes. Just mark the box "I just want to donate and no entries" in the check out process and you will not participate in the prize raffle, but still support the charity project. Alternatively, you can simply donate any amount to the aid project under the item "Individual donation" without receiving any entries.

My Account

How does VIPrize keep my payment information safe and secure?

The security of your data is one of our key priorities at VIPrize. Our SSL (Secure Sockets Layer protocol) certificate offers a 128/256 bit encryption with a 2048 encryption key length (the highest level commercially available) accepted by all common browsers.

The green visible address feature is mainly used by banks and stands for a highly secured website.

Our servers are located within a Data Center and Network architecture which meets the highest requirements regarding security – so private information stays private.

How can I change my account settings, such as profile name, password and e-mail address?

In your own profile page you will have the ability to change all your settings and personal data at any time.

Can I login using my Facebook account?

Yes. Next to the standard registration via Email, VIPrize users can log on using "Single Sign-On“ via your Facebook account. You can also connect your VIPrize account with Facebook at a later stage in order to easily share our campaigns with your friends.

What is Facebook Connect?

Facebook Connect is a quick and secure way to create an account with VIPrize via your Facebook account. Of course, no sensitive data is transferred without permission. VIPrize strictly respects your privacy settings at Facebook.

What can I do if I am having problems with the site?

Please e-mail us at support@viprize.org and let us know what's wrong.

How do I delete my account?

You have of course the possibility to delete your customer account and your personal data at VIPrize. Please send us an email to info@viprize.org with the following information: Your e-mail address with which you registered on www.viprize.org, your username and the cancellation. After receiving your e-mail we will delete your account and your personal data and confirm this process by e-mail.

VIPrize Features

Can I suggest future prizes?

Yes, please! Send prize ideas to feedback@viprize.org and we will do our utmost to make these prize experiences work.

Donating a Prize

Can I donate a prize for a VIPrize Prize Draw?

If you are a charity, company or representing a celebrity, we would be happy to hear your prize ideas. If you are a company, please e-mail corporate@viprize.org. If you are a charity, please e-mail charity@viprize.org. If you represent a celebrity, please e-mail celebrity@viprize.org.